Pejy and Dwayne C.

When my husband and I started searching for a home in the Catskills, we were after something incredibly specific, basically a unicorn. After almost a year of searching (and almost giving up), we came across Susan’s bio. Something about her story just clicked with ours, and we decided to reach out. From our very first conversation, we knew we had found someone special. Susan didn’t just show us properties; she truly stood by us. Through every twist, every disappointment, and every near miss, she was there with insight, honesty, and genuine encouragement. She kept reminding us to be patient, that the right home was out there and she was right. The house we ended up buying may not have checked every original box, but it gave us something far better: a home that feels like us. Throughout it all, Susan was a fierce advocate for our best interest. Her team, Jackie (an absolute rockstar) and Hazen (quietly making magic happen behind the scenes) was communicative, grounded, and so deeply invested in making this a good experience for us. Every step felt cared for. What could’ve easily been a stressful, transactional process ended up feeling incredibly personal and supported. We didn’t just gain a home, we gained people we trust, admire, and honestly can call friends. We’re forever grateful, and anyone we know buying in the Catskills, going straight to Susan door.